Shipping policy
Shipping Policy
Thank you for shopping with Zakity. We are committed to delivering your order quickly and reliably. Please review our shipping policy below.
Order Processing Time
All orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed early in the day may ship the same day. Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume or unforeseen delays, processing times may be extended. If your order is significantly delayed, we will notify you by email.
Processing times and shipping times are separate. Delivery estimates begin after your order has shipped.
Shipping Methods & Carriers
We ship using USPS (Ground Advantage and Priority Mail) and UPS.
At checkout, you can select your preferred shipping method, including available expedited options. Shipping rates are calculated based on the weight, destination, and selected carrier.
Orders qualifying for free shipping will be shipped using the most efficient carrier, typically USPS Ground Advantage or UPS Ground, at our discretion.
In certain situations, we may upgrade or change the shipping carrier to ensure faster or more reliable delivery at no additional cost to you.
Estimated Delivery Time
Estimated delivery time is typically 2–7 business days after shipment, depending on the selected carrier and destination. Delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping & handling rates are calculated at checkout based on the weight and destination of your order.
We offer free standard shipping on all U.S. orders over $60 (after discounts and before taxes).
Orders under $60 will be charged shipping based on the selected delivery method at checkout.
Shipping Locations
We currently ship to addresses within the United States, including P.O. Boxes and APO/FPO addresses.
Packaging Care
We treat every order with care and attention. Each item is carefully packaged to protect it during shipping.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can use this to monitor your shipment’s progress.
Lost, Delayed, or Damaged Packages
If your package appears lost or delayed, please contact us at support@zakity.com so we can assist you.
Zakity is not responsible for delivery delays caused by carriers (including USPS or UPS), weather, or other factors outside our control.
Zakity is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the shipping carrier to file a claim. Please retain all packaging materials and damaged goods before filing a claim.
Zakity, LLC is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, transportation failures, carrier delays, pandemics, governmental action, supply shortages, or interruption of utilities or communications.
Policy Updates
Zakity, LLC reserves the right to update or modify this Shipping Policy at any time without prior notice.